MEET THE FOUNDER
Hi, I’m Karina.
With a Master of Science in Operations Management and Project Management and professional experience leading customer service operations, managing high-volume workflows, improving processes, tracking performance, and supporting cross-functional teams, I bring both strategic knowledge and real-world operational experience to my work.
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I founded Credivanta Consulting to help small business owners turn operational challenges into practical improvements—from clearer workflows and stronger SOPs to better systems, greater efficiency, and more scalable operations.
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My approach focuses on practical solutions—clearer workflows, stronger SOPs, better processes, measurable performance, and systems that people can actually use.
M.S. Operations & Project Management
Advanced education in operations strategy, project management, process improvement, and organizational performance.
EXPERIENCE BEHIND THE STRATEGY
A combination of advanced education and hands-on operational leadership.
Operations Leadership
Experience leading teams, managing workflows, monitoring performance, and improving day-to-day operations.
Process Improvement
Experience identifying inefficiencies, reducing bottlenecks, improving workflows, and building more consistent processes.
Systems & Execution
Practical experience developing SOPs, tracking KPIs, coordinating across departments, and turning strategy into action.